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Frequently Asked Questions

Find answers to common questions about our water sports adventures

General Questions

What water sports activities do you offer?

We offer a wide range of exciting water sports activities including:

  • Jet Ski Rides
  • Parasailing
  • Speed Boat Rides
  • Banana Boat Rides
  • Zorbing
  • ATV Rides on the beach
  • And more seasonal activities!
What are your operating hours?

We're open every day from 8:00 AM to 6:00 PM. However, operating hours may vary based on weather conditions and tides. We recommend calling ahead during monsoon season (June-August) to confirm availability.

Where exactly are you located?

We're located at Kaup Beach, Kaup, Udupi District, Karnataka 574106. Look for our bright blue and yellow signboards on the beach. We're near the famous Kaup Lighthouse, making us easy to find!

Booking & Pricing

How do I book an activity?

You can book activities in three ways:

  • Online: Use our booking page to reserve in advance
  • Phone: Call us at +91 98765 43210
  • Walk-in: Visit us directly at the beach (subject to availability)

We recommend booking in advance during peak season (October-March) and weekends.

What payment methods do you accept?

We accept all major payment methods including Cash, UPI, Credit/Debit Cards, and popular digital wallets like Google Pay, PhonePe, and Paytm.

What is your cancellation policy?

Free cancellation up to 24 hours before your scheduled activity. Cancellations within 24 hours will incur a 50% charge. Weather-related cancellations receive full refunds. We'll notify you if conditions aren't safe for your activity.

Safety & Requirements

Is it safe? What safety measures do you have?

Safety is our top priority! We maintain a 100% safety record through:

  • Certified and trained instructors for all activities
  • Regular equipment maintenance and safety checks
  • Life jackets provided for all water activities
  • Trained lifeguards on duty
  • First aid certified staff members
  • Weather monitoring and activity suspension in unsafe conditions
Do I need to know swimming?

No! Swimming is not required for most activities. Life jackets are mandatory and provided for all water sports. Our trained instructors will guide you through everything safely, regardless of your swimming ability.

What are the age restrictions?

Age requirements vary by activity:

  • Jet Ski: 18+ to drive solo, 12+ with adult
  • Parasailing: 12+ years old
  • Banana Boat: 8+ years old
  • Speed Boat: All ages with life jacket
  • Zorbing: 10+ years old

Children must be accompanied by adults for all activities.

What to Bring

What should I wear and bring?

Wear: Comfortable swimwear, quick-dry clothes, and secure footwear (water shoes or sandals with straps)

Bring:

  • Sunscreen (waterproof recommended)
  • Sunglasses with strap
  • Towel and change of clothes
  • Waterproof bag for valuables
  • ID proof for verification

We provide life jackets and safety equipment.

Still Have Questions?

Our team is here to help! Get in touch and we'll answer any questions you have about your adventure.

Contact Us